WinRups believes that gambling should always be an enjoyable form of entertainment — never something that causes stress, financial hardship, or harm. This page explains the responsible gaming tools built into every WinRups account, how to recognise when gambling stops being fun, and where to find help if you or someone you care about needs it.
At WinRups, responsible gaming is not a legal checkbox we tick once a year and forget about. It is woven into the daily operation of the platform — from the way bonuses are structured to the automatic alerts that fire when a player's behaviour changes, to the fact that our support team can activate a self-exclusion in under five minutes at any time of day or night.
Pakistan has a growing online gaming community, and with that comes a genuine responsibility. Many of our players are betting on cricket for the first time, trying jackpot slots as a bit of fun after work, or fishing game rooms with friends on a weekend. The vast majority of them do exactly that — they play, they enjoy it, and they stop when they want to. But for a small number of players, gambling can become a problem, and WinRups takes that seriously.
Everything on this page — every tool, every piece of advice, every self-assessment question — exists because WinRups genuinely cares about the wellbeing of every single player on the platform. You are not just an account number to us.
Remember: Gambling is entertainment, not a way to make money or solve financial problems. Never gamble with money you cannot afford to lose. Set limits before you start, and stick to them.
Six tools available to every player — access them anytime from Account Settings.
Set a maximum amount you can deposit into your WinRups account per day, per week, or per month. Reductions take effect immediately. Increases require a 24-hour cooling-off period — this is deliberate, to give you time to reconsider. If you set a daily deposit limit of Rs 2,000, that limit is enforced from the moment you save it. No exceptions.
Set a maximum session length — anywhere from 30 minutes to 8 hours. WinRups will display a visible reminder when your session limit is approaching. If you do not respond to the prompt, the platform will log you out automatically. Time flies when you are enjoying a PSL match or a jackpot slot — a session limit keeps you in control of how long you actually play.
Set the maximum amount you are comfortable losing over a given period — daily, weekly, or monthly. Once your net losses reach the limit you have set, WinRups will prevent further betting for the remainder of that period. This tool is particularly useful for players who find it hard to stop when they are trying to chase back losses — a common pattern that can accelerate problem gambling.
Take a short break from WinRups for a set period — 24 hours, 48 hours, 7 days, 14 days, or 30 days. During a cool-off, your account is suspended for betting and casino access. All marketing stops immediately. You can still log in to withdraw your balance. Cool-offs are ideal when you feel like gambling is taking up too much of your time or mental space, but you are not ready for a longer exclusion.
Enable periodic reality check notifications that pop up during your gaming sessions at intervals you choose — every 30, 60, or 90 minutes. Each notification shows how long you have been playing, how much you have wagered in the session, and your net session result. These nudges are designed to prevent the kind of "in the zone" extended sessions where hours pass unnoticed.
Permanently exclude yourself from WinRups for a minimum of 6 months. Available in 6-month, 1-year, 3-year, and permanent options. Self-exclusion activates immediately, cannot be reversed before the minimum period ends, and removes you from all marketing lists for the entire duration. This is our strongest responsible gaming tool and we encourage any player who feels gambling has become a problem to use it without hesitation.
Visit winrups.com and log in with your registered mobile number or email and password. If you have forgotten your login details, use the "Forgot Password" link on the login page.
Click your profile icon in the top-right corner, then select "Account Settings" from the dropdown menu. All responsible gaming tools are located in the "Player Safety" tab.
Select the responsible gaming tool you want, enter the parameters (limit amount, time period, etc.), and click "Confirm." Restrictions activate immediately. You will receive a confirmation email.
If you cannot access your account or prefer to speak to someone, our support team can activate any restriction on your behalf via live chat or email at support@winrups.com. 24/7, no questions asked.
Answer these questions honestly. This is for you — nobody else sees the results.
Select Yes or No for each question. When you have answered all 10, your result will appear below.
Problem gambling does not always look dramatic. Often it builds slowly, and by the time someone realises there is an issue, it has already affected their finances, relationships, or mental health. Here are some warning signs to be aware of — both in yourself and in people you care about.
Recognising these signs — in yourself or in a family member — is the first step. The second step is reaching out. WinRups support is available 24/7 at support@winrups.com or via live chat. You will not be judged, and your request will be handled with complete discretion.
For most people, gambling stays firmly in the "fun activity" category. Here is what healthy gambling looks like:
WinRups is strictly an adult platform. Under-18s are never permitted to register or play.
Every WinRups account must be registered by someone aged 18 or over. Date of birth is collected at registration, and WinRups may request a copy of a CNIC or other proof of age at any stage. Accounts that cannot confirm the holder's age will be suspended until verification is provided.
If you share a device — phone, tablet, or computer — with children or younger family members, we strongly recommend using parental control software and keeping your WinRups login details private. Never leave your account logged in on a shared device. Protect your password the same way you protect your JazzCash PIN.
If you believe a minor has registered a WinRups account — including a family member using your payment method without your knowledge — contact support@winrups.com immediately. We will investigate as a matter of urgency, suspend the account, and return any funds to the registered payment method.
Any account found to belong to someone under 18 will be closed immediately, all funds forfeited, and the matter escalated appropriately. WinRups takes the protection of young people extremely seriously and cooperates fully with any related investigation.
WinRups gives you the tools to play responsibly from day one. Set your deposit limit during registration, use a session timer from your first cricket bet, and know that every WinRups responsible gaming tool is just two taps away whenever you need it. Cricket, slots, baccarat — enjoy it all, at your own pace, within limits you control.